Privacy & Shipping Policies

Privacy Policy for VanessaHajje.art

Effective Date: Monday, February 3rd, 2025

1. Introduction

Welcome to VanessaHajje.art (“we,” “us,” or “our”). We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or use our services. By accessing or using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Personal Data

When you interact with our website—for example, when making a purchase, subscribing to our newsletter, or contacting us—we may collect personally identifiable information, such as:

• Your name

• Email address

• Mailing address

• Payment information (processed securely through third-party services)

b) Usage Data

We automatically gather information about your interaction with the website, including:

• Your IP address

• Browser type and version

• Device type and operating system

• Pages visited and duration of visits

• Referring URLs and other diagnostic data

c) Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Enhance your browsing experience

• Analyze website traffic and trends

• Improve our services

You can adjust your cookie preferences via your browser settings. Please note that disabling cookies may affect some functionality of our website.

3. How We Use Your Information

We use your data to:

• Provide, operate, and maintain our website and services.

• Process transactions and send related information (such as confirmations and receipts).

• Personalize your experience and deliver content tailored to your interests.

• Communicate with you about updates, promotions, and other relevant information.

• Monitor and analyze trends and usage to improve the quality and functionality of our site.

4. Data Sharing and Disclosure

We do not sell or trade your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third-party providers (e.g., Shopify for e-commerce, print-on-demand partners, analytics providers) who perform services on our behalf. These partners are obligated to handle your data securely and only for the purposes for which it is provided.

• Legal Compliance: If required by law or in response to valid legal requests, including to meet national security or law enforcement requirements.

• Business Transfers: In connection with any merger, sale, or transfer of assets, where the acquiring entity will assume the obligations under this Privacy Policy.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer required, we will securely delete or anonymize it.

6. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission or storage is 100% secure; therefore, if you believe your interaction with our website is compromised, please contact us immediately.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: Requesting access to the data we hold about you.

• Correction: Requesting that inaccurate or incomplete data be corrected.

• Deletion: Requesting that your data be erased.

• Restriction: Requesting that processing of your data be restricted.

• Objection: Objecting to our processing of your data.

• Data Portability: Requesting that your data be provided in a machine-readable format.

To exercise any of these rights, please contact us using the details provided in Section 11 below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately, and we will take steps to delete the information as soon as possible.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy, even when transferred to other regions.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page and notify you through our website or by other appropriate means. Your continued use of the site after changes have been made constitutes your acceptance of the new terms.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via our contact form. 

SHIPPING POLICY:

I'm so excited to ship some artwork to you! I feel honored that you are choosing my unique creations to have in your home. Beautiful art truly transforms your atmosphere and uplifts the spirit. Please allow 7-10 business days for handling.

I'm a one person operation and live rurally. Shipping typically takes between 7-10 business days. Shipping times are up to the carrier, though. If a package is late or delayed, I sincerely apologize on behalf of the shipping carrier. If your package is lost in transit, please contact me via Vhajje@gmail.com , or vanessa@vanessahajje.art within 48 hours.

***Please note that I am not responsible for any VAT, import fees or other duties that your local government may charge you upon delivery. It is the responsibility of the customer to pay any duties, value added tax or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us. Provided that the product is in its original condition, we will refund you the cost of your purchase (minus the costs of shipping to your country).***